SELLING | 28 Questions for Your Agent

Will you prepare an informative feature sheet for my property? May I see a sample?
We will have a sample to show you at your listing appointment. You will see that our feature sheets are detailed and informative to our potential buyers while not giving all the information they will want. We want them to contact us so that we have an opportunity to discuss with them all of the features of your property.

Where and how will the feature sheets be distributed, and to whom?
Feature sheets will be available in our office, inside your home, and will be in a brochure box on the for sale sign in front of your home.

Do you have a system to follow-up with other agents and brokers so that we get valuable feedback after every showing?
May I see it please?
Yes, we do. Please see our Showing Evaluation Checklist contained in the Pre-Listing Package.

Do you have a system for improving the staging of my home? May I see it please?
Yes, we do. Please see the Staging Checklist contained in the Pre-Listing Package.

Do you have a system for offer presentation, offer evaluation, and negotiation of the offer?
Yes, we do. Please see the Offer Presentation/Evaluation/Negotiation Checklists contained in the Pre-Listing Package.

Do you have a transaction checklist to ensure the transaction has the best chance of staying together?
Yes, we do. Please see the Transaction Strategies Checklist contained in the Pre-Listing Package.

Do you have a marketing plan designed to sell my property? How does it go beyond placing a sign in my yard, an ad in the paper, and notifying the Multiple Listing Service?
Yes, we do. Please see the Home Selling System contained in the Pre-Listing Package.

May I see a copy of the MLS listing sheet from your last listing?
We will have several available for you to see at our appointment. We'll point out just how detailed it is. Many agents are not diligent in entering all the important selling points of their listings. This has become very important as more and more buyers search for homes on the Internet. If your MLS listing sheet is full of details, your online listing will be as well.

How do I contact you? Do you have a contact sheet available?
Yes, we have a contact sheet. It is a part of the Pre-Listing Package and you will receive a copy when we list your home.

How will we communicate? Do you guarantee that communication?
Our Communication Guarantee is contained in the Pre-Listing Package.

How do you use the Internet to advertise my property? What is the web address of the websites you use?
Yes, the Internet is one of the many ways we market your property. Digital pictures are taken immediately after listing your home and uploaded to enhance your listing. Your home will be shown on many different websites including the local MLS site and this site at www.LyleRealtors.com. We are diligent about creating a strong presence for your home on the Internet. In 2006, the National Association of Realtors reported that 80% of buyers used the Internet as an information source in their home search!

What do I do if I am unhappy with your service? Do you have a satisfaction guarantee or a cancellation policy? Is it in writing?
The simple, easy to understand "Easy Exit Policy" is included in the Pre-Listing Package. We will sign this guarantee when you list your home with us.

Do you have references that I may call? Does the list include sellers who are currently listed with you?
Yes, we do have a reference list which is included in the Pre-Listing Package. Hopefully you contacted some of the people on that list when you received the Package. We do have current clients on that list.

Do you have trade references that I may call?
Absolutely, please see our Reference list in the Pre-Listing Package. It is important to know that we have strong relationships with other business people in our area. They enjoy doing business with us because they know we are reliable and competent. In most cases, they do not get paid if I don't keep the transaction together! We appreciate the trust they put in us!

Thank you for taking the time to read our answers to these very important questions.
We would be happy to explain our answers in more detail when we are together at our appointment.
Should you have an additional question or need clarification on any of the above, please feel free to contact us.
We look forward to showing you all the ways that Lyle Realtors separates themselves from the competition.

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